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1 – CANCELLATION POLICY: FLEXIBLE
Full refund up to 1 day prior to pick-up date, excluding Sukhaboat Service Charges of 10%.
The user is entitled to a full refund of the reservation amount minus the 10% Sukhaboat Service Charge of 10% if he/she cancels at least one day before the pick-up date and time specified in the owner’s advertisement.
If the user arrives and decides to end the rental before the scheduled date, the unused days will not be refunded.
Adverse Weather Conditions:
In the event that weather conditions do not permit sailing on the reserved date, both parties may choose to postpone the activity.
To proceed with this option, the boat owner must be notified.
If the charter is for one day or less and there is no date to opt for, a full refund of the booking amount will be offered less Sukhaboat Service Charges of 10%.
2 – CANCELLATION POLICY: MODERATE

70% refund up to 10 days before pickup, excluding 10% Sukhaboat Service Fee.

If the user cancels their reservation at least 10 days before the pickup date (according to the time specified in the owner’s announcement), 70% of the total reservation amount will be refunded, deducting the Sukhaboat Service Fees from the 10%. If cancellation occurs with less than 10 days notice, there will be no refund. Likewise, if the user decides to end the rental early, unused days will not be refundable.

Adverse Weather Conditions:
In the event that weather conditions do not allow sailing on the reserved date, both parties may choose to postpone the activity. To proceed with this option, the boat owner must be notified. If the rental is for one day or less and there is no date to choose from, a full refund of the reservation amount will be offered minus the Sukhaboat Service Fee of 10%.
3 – CANCELLATION POLICY: STRICT

60% refund up to 30 days before pickup, excluding 10% Sukhaboat Service Fee.

For cancellations made at least 30 days before the pickup date (depending on the time of the announcement), 50% of the total reservation amount will be refunded, minus the Sukhaboat Service Fee of 10%. No refund will be given for cancellations with less than 30 days notice. If the user terminates the rental early, unused days will not be refundable.

Adverse Weather Conditions:
In the event that weather conditions do not allow sailing on the reserved date, both parties may choose to postpone the activity. To proceed with this option, the boat owner must be notified. If the rental is for one day or less and there is no date to choose from, a full refund of the reservation amount will be offered minus the Sukhaboat Service Fee of 10%.
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